Person-centred records with history
Each person has one profile: care plans with versions and outcomes, communication history, risk flags and documents. Access is controlled by role and team, so sensitive information is seen only by the people who support that person.
- Care plans with versions, outcomes and review reminders
- Risk profiles, concerns and incident tracking with owners
- Documents and assessments against the person
- Role and team scoped access to sensitive data
Rotas across houses and services
Plan shifts per location with the right skill mix, share drafts for feedback, publish, and cover gaps with open-shift broadcasts. Support workers see their schedule in the app and check in on site.
- Per-location planning with staff coverage view
- Open-shift broadcast and acceptance from the app
- Leave requests and approvals in the same place
- Attendance and exception approvals
Oversight that answers the questions managers get asked
Reports cover workforce, quality and risk, governance queues and finance, so registered managers can see where attention is needed before a review meeting, not after.
- Director workspace with live indicators
- Weekly rota and attendance registers
- Policy acknowledgement tracking
- Activity audit of who changed what
Questions people ask
- Is ZiosCare suitable for supported living with several locations?
- Yes. Staff can be assigned to one or more locations, rotas are planned per location, and reports roll up across the organisation.
- Can I keep person-centred care plans with outcomes?
- Yes. Each service user has care plans with versions, outcomes, risk information and review dates. Changes are tracked so you can show what was in place at any point in time.
- How do you handle risk and incidents?
- Risk management lets you record risk profiles, concerns and incidents against a person, assign an owner, set a review date and track closure. Coordinators get reminders when reviews are due.
- Can service users use the app?
- Yes. Service users can have their own sign-in to see planned visits and raise requests, with access limited to their own information.
- How are staff records and training tracked?
- The staff directory holds contracts, right-to-work and DBS dates, training modules and documents, with expiry reminders so nothing lapses quietly.